CBITTN

Truth & Reconciliation Awareness Course

Course

Cape Breton Island Ambassador

Course

Cape Breton Island Ambassador online course is focused to provide an overview of our beautiful island. The course shares island facts that are informative and helps in promoting and sharing the knowledge with our visitors.

Onboarding for Cape Breton Tourism Industry

Course

Onboarding for Tourism focuses on sharing best practices when on-boarding new employees to the team. It is important for new employees to feel welcomed and adjust to the new job role. Lets make on-boarding more interactive together.

Customer Service Excellence

Course

The Customer Service Excellence microcredential is intended to equip participants with the knowledge, skills, attitudes, tools, and strategies to meet the needs of visitors to Cape Breton Island, providing a superior guest experience.

Social Media For Tourism

Course